We just implemented Jira Service Management (Data Center) for our organization. While we had lots of training and demos, there are still things that our team members don't quite get. I was wondering if anyone has done something like this, and might have some how-to ideas.
I'd like to implement a rotating/random tips & tricks pop-up or banner on the JSM customer portal. Hopefully to answer some of the more common questions, like finding your approvals.
I do have ScriptRunner available, just not sure how to use that to effectively implement something like this on the portal. I have a feeling its going to be more on the lines of updating something on the backend?
