How to deactivate call and sms notifications for all users

Imed Jrad

Hello,

 

we want to deactivate the call and sms notification option for all our users in OPSGenie to avoid extra costs.

How is this possible?

 

Thanks

Chris DeGidio

@Imed Jrad you are able to do this through a central notification template:

https://support.atlassian.com/opsgenie/docs/create-a-central-notification-template/ 

These templates apply to roles so you will want to define the set notification methods used apart of the template and apply it to a role the users share.

- Chris