Issue with Member Role Assignment in Workspace – Unexpected Administrator Status

Matt_6ni5r1

Hello,

I’m experiencing an issue with role assignments in my Trello workspace. When I try to invite a specific member, Aude, as a "Member" in the workspace, she automatically appears as a "Workspace Administrator," even though I only selected the "Member" option.

Here are the main points of the issue:

1. I go to Invite Members to Workspace and enter Aude's email address.
2. Instead of appearing as a "Member," she’s automatically designated as a "Workspace Administrator."
3. The workspace member list shows her as an administrator, and I have no option to downgrade her to a standard "Member" role.
4. I’ve confirmed that other members can be added as standard "Members" without any issues.

I’ve already tried:

• Checking for any admin status she might hold in individual boards.
• Removing and re-adding her to the workspace.
• Reviewing workspace and board permissions to ensure there are no conflicting roles.

Is there a way to reset or modify her role back to "Member" without administrative privileges? Any insights would be greatly appreciated!

Thank you in advance for your help.

 

Andrea Crawford

Hi @Matt welcome to the Atlassian community! It looks like you're adding a new member to your board and noticing that they are a workspace-level admin. In free workspaces, all workspace members are workspace admins. However, if you look next to their name on the far right, you'll see that even though they are listed as a workspace admin (where you've underlined in red), they are indeed a board member, and you are listed as the only board admin. Their board role assignment is identical to all the other board members listed below them. 

 

This article may help you understand what it means to be a free workspace member/admin. 

If you with to change their workspace membership, this article may help. 

 

Let me know if you still have questions.

-Andrea