I have a free plan page. I created a new public trial page, but am unable to delete the free page.

Johnson Earls

a month ago or so, I created a free plan page as a proof-of-concept before creating a real page with a full subscription.

I've now created a page as a public free trial, and i want to delete the free page.  It's not allowing me to do so, saying I have an "active billing subscription", but all I see on the billing page for the free plan page is that it's a free plan, i've never been billed, and no way to cancel any "billing subscription".

How do I delete the free page?

Jesse Klein

Hello Johnson,

This is Jesse from the Statuspage support team. A free plan is considered an active subscription, even if it is free. I recommend going to support.atlassian.com and open a billing ticket to have the customer advocate team remove the subscription on this particular page.

Regards,
Jesse