Content Formatting logs error messages: "unable to send analytics data to google"

Question

How can I disable this? Our confluence instance is not allowed to send data outside of our internal network.

The logfile shows the following error messages:

[adaptavist.analytics.common.GoogleAnalyticsService] sendDataToAnalytics Unable to send analytics data to google service!

According to https://confluence.atlassian.com/pages/viewpage.action?pageId=799015234 the problem is the content formatting plugin. When will this be fixed?

Rafael Franco · Answer

Hi Yvan,

Can you please send me the logs to my email: rfranco@adaptavist.com

We had other customers with problems, but it has been fixed in the latest release, so we need to investigate why this is happening for you.

We performed several tests which also include no internet connectivity and there was no problems, so I'm surprised this is happening.

I'll be waiting for your email.

Regards,

Rafael

Yvan Le Texier · Answer

Hello @Rafael Franco [Adaptavist],

Couldn't it be an option in plugin settings to send or do not send analytics info ?

Soundz like this is a crappy designed functionnality...

Thomas Schlegel · Answer

Hi Yvan,

we disabled google analytics with the jvm parameter

-Dis.analytics.enabled=false

and got no errors anymore in the logfile

Thomas