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how I can cancel your Standard Workspace plan while in a Premium free trial?

Alejandro Cuenca

Accepted answers

Sushant Verma

Hi @Alejandro Cuenca

Welcome to the community!

To cancel your Trello Standard subscription while in a Premium free trial, you can.

Open the sidebar and click Settings
Click Billing
Click the Cancel link at the bottom of the page

Your subscription will be canceled at the end of its prepaid service period. You'll continue to have access to Premium features until the trial ends, but your subscription will not renew after the trial ends.

Regards,
Sushant Verma

All comments

Sushant Verma

Hi @Alejandro Cuenca

Welcome to the community!

To cancel your Trello Standard subscription while in a Premium free trial, you can.

Open the sidebar and click Settings
Click Billing
Click the Cancel link at the bottom of the page

Ingolf Tippner

It dont work, because on the bottom of the page I can´t find a cancel link.

Sushant Verma

@Ingolf Tippner If you're not the workspace admin, you may not have the necessary permissions to change the plan. In that case, ask your workspace admin to help with downgrading or canceling the plan.

Regards,
Sushant Verma

Ingolf Tippner

I'm admin, the only member in the workspace and the workspace is empty and has no boards.

Sushant Verma

@Ingolf Tippner Sometimes cancellation links are placed under Billing or Payment settings instead of general account settings. Be sure to check if there’s any option to cancel or modify your subscription under this area.

If not, you can contact https://support.atlassian.com/trello/

Regards,
Sushant Verma

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