Scriptrunner Behavior: Set field description based on combination of field values

Question

I've done this before with the behavior set based on a single custom field value, but for some reason this isn't working for the combination of field values.

The scenario is that we have an Impact field and an Urgency field. If the highest value in both fields is selected, I want text to display to verify if they are sure about that selection.

Here's what I've tried:

def cf1 = getFieldByName('Impact')
def cf2 = getFieldByName("Urgency")

def cf1Value = cf1.getValue() as String
def cf2Value = cf2.getValue() as String

if(cf1Value == "Critical" && cf2Value == "High"){
    cf2.setDescription("warning text")
}

if(cf1Value !="Critical Business/Ops Impact"){
    cf2.setDescription("normal description")
}

I've tried adding this to both fields and the behavior does not work on either.

Any suggestions are greatly appreciated!

Ram Kumar Aravindakshan _Adaptavist_ · Answer

Hi @Ashley Honeycutt

Please clarify: Have you created a Server-Side Behaviour separately for both the fields that have been added to the if/else condition, i.e. one for Impact and one for Urgency?

This needs to be done if the Behaviour is going to trigger based on both field values.

I provided a similar solution for this some time back in this Community Post.

Let me know how it goes.

I am looking forward to your feedback and clarification.

Thank you and Kind regards,
Ram

ramyaallena · Answer

Hi @Ashley Honeycutt ,

Have you resolved this?

thanks.

Evgenii · Answer

Hi, @Ashley Honeycutt

For your scenario you must add "Urgency" field in behaviour and add script there. Also you must look at changed field. It will do the trick. Every time, when "Urgency" field will change, behavior will trigger again
Try this solution:

import com.onresolve.jira.groovy.user.FieldBehaviours
import com.onresolve.jira.groovy.user.FormField
import groovy.transform.BaseScript

@BaseScript FieldBehaviours fieldBehaviours

FormField cf1 = getFieldByName('Impact')
FormField cf2 = cfoField = getFieldById(getFieldChanged())

String cf1Value = cf1.getValue() as String
String cf2Value = cf2.getValue() as String

if(cf1Value == "Critical" && cf2Value == "High"){
    cf2.setDescription("warning text")
}

if(cf1Value !="Critical Business/Ops Impact"){
    cf2.setDescription("normal description")
}