My email does not give me access to my account anymore!

Question

Hi! So weird: i am getting all my Trello messages on my gmail account and could always login with that mail address.

But now this mail address doesn't give me acces anymore - while i still get messages on the same address....

I don't see any of my boards and am being promted to ask permission to enter a board.

Can anybody help?

Alisson Sartor · Answer

Hello, Ferdi

Thanks for sharing the URL.

This board is under another email, different from the one you raised the question here. For security reasons i need to obfuscate, hope you recognize and can access again

[f**di.vand***ergh@g***-i*-h**d*n.n*]

Kind Regards
Alisson
Trello Team

Ferdi · Answer

here it is: https://trello.com/b/73mLNHKm/goud-in-handen-marketing-ontwikkelin

i hope this can help!

Alisson Sartor · Answer

Hello, Ferdi

Welcome to the community.

Could you please share the URL of a board associated with the account you lost access to? This will help me identify the email linked to your account, and we can work on restoring your access, provided you have access to the email inbox.

You might be able to find the URL in your browser history or in your starred links. Additionally, if you shared the board with a friend or colleague, they may be able to provide you with the link as well.

Thank you!

Kind Regards
Alisson
Trello Team