Using script runner to evaluate if ticket is from Service Desk

Rodney Sawyer

I want to use script runner's fast-track service to put a ticket into a particular status if the ticket comes directly from Service Desk.  I think I should be able to do this by checking that there is a value for the field "Customer Request Type" and can see that using JQL like this

"Customer Request Type" is not EMPTY

But am having trouble doing that.  I tried:

cfValues[‘Customer Request Type']*.value.contains("")

But obviously that does not work.

Anyone know how to do this?  

JamieA

For non-empty, you just need:

cfValues[‘Customer Request Type'