Request : Check 'izi-LMS for Confluence' Add-on overload

부진경

Hello~!

While monitoring the system through APM, I noticed an overload like the attached file, and it turned out to be caused by the use of the LMS Add-on.

Based on what we checked through the log, it seems that the system load appears when the access account contains special characters (ex. p_lgcns).

Is it related to the access account? Or could there be another cause?

Please check.

thank you

Anna Mitina (Stiltsoft)

Hi @부진경 ,

Thank you for raising this issue.

In order to keep your data private I would suggest to continue the investigation in our support portal. Please create a ticket using this link. 

In your ticket please reproduce the issue, create a support.zip file and share it with us. We will need log files from each of your nodes. Also, please specify how many users you have. 

We'll be waiting for your request,
Anna