"Email to board" it sends a notification to everyone on the board. How to stop?

Question

For work, I receive a daily email that has a roster in my email system. As the email comes into my email system, a "rule" will filter emails from those managers that send out the daily roster, and the rule automatically forwards the email, with the roster as an attachment, to a Trello list. When this happens, it automatically makes every participant in the Trello board a member of that card and the auto-generated card ends up looking like 200 dots instead of a focus on the important information.

I don't want anyone to be automatically made a member of a card or list, and I don't want anyone to automatically get a push notification if it's unnecessary.

All I want to do is forward an email with an attachment to a list on a board. NO COMPLICATIONS. How do I shut this off?

Thanks!

Scott

Scott Ashbach · Answer

That would be amazing! Thank you!

And thanks for answering so quickly!

Brittany Joiner · Answer

@Scott Ashbach hahah this is wild! It's a good thought about if its picking up emails in the body, but even then, i think it would have to be their username, and even THEN i am pretty sure its only supposed to tag them, not add them to the card.

Glad you found a workaround but now im still confused why this is happening to start with. I've got a button i can click to escalate this to support and see if they can jump in and shed some light on what's happening here.

Scott Ashbach · Answer

Thanks for the assistance!

So, I just checked my "Summarize with AI" and it's not checked.

Also, the only email address in the "to" field (I'm speaking about the forwarded email to the Trello board) is the email-to-board address. That said, the body of the email contains the original email list. Could it be picking up on this list of emails, ultimately identifying the folks that are included as a member of this board? (The list has way more people on it, including folks that are not members of this Trello Board)

At this point, since the original email comes from a Disney (Office 365) address, and is sent to me (another Disney O365 address), I've created an email forwarding "flow" that does not include the body of the email, it only includes a custom message from me, and the original attachment.

When I don't include the body of the email containing all of these email attachments it doesn't have any emails to pick out and create a member from. I've tested it from my own email system and it seems to work. Now I'll see if it happens automatically each morning.

I'm still confused as to where all the automaticity comes from!

The issue gets really muddy when you need to use Automation to delete all the card memberships. That'll make the card look better (It deletes all those "dots" and makes the card much smaller on the board), but with a board that has over a hundred members, I'm always having to check the Activity list. With all the additions and deletions of card members I need to weed through HUNDREDS of these additions and deletions to find any activity that I need to reverse or correct when someone dose something stupid like archive a card.

I really love Trello, but some of it's automation is really a bummer.