trello not sending sms for two factor authentication code

Question

I am unable to access my Trello account because Trello isn’t sending me the two-factor authentication code via SMS. It displays the message, "We tried to send a code to +xxxxxxxxXX, but there was an error." I have access to this phone number, but I don’t have backup codes. This issue may be related to my location country Iran.

Dion Rupert · Answer

Hi Tansu, those Trello recovery options don't exist. And the support site just sends us back here. Do you have any other things to try?

Tansu Akdeniz · Answer

Hi @[deleted]

Welcome to the community.

Please check this page Troubleshooting two-step verification.

If it doesn't help, raise a ticket via http://support.atlassian.com.