We are trying to use the SCRUM board feature, and I need to create new Statuses to set up the board. I found the support article: Adding a new Issue Status and Workflow. The first steps say: * Click Administrationin the top navigation bar. * Click Issues > Statuses. However, this instruction seems to be out of date. 1) I don't see an Issues tab. 2) There is an Issues Types page, but I don't see anywhere I can create a Status. This is what I see: http://i.imgur.com/fD40qjt.png Can anyone please help? What is the url for where I can create a new status? Thanks much!

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to create new status and workflow

aileen sim

We are trying to use the SCRUM board feature, and I need to create new Statuses to set up the board.

I found the support article: Adding a new Issue Status and Workflow.

The first steps say:

Click Administrationin the top navigation bar.
Click Issues > Statuses.

However, this instruction seems to be out of date.

1) I don't see an Issues tab.

2) There is an Issues Types page, but I don't see anywhere I can create a Status.

This is what I see: http://i.imgur.com/fD40qjt.png

Can anyone please help? What is the url for where I can create a new status?

Thanks much!

Accepted answers

Bhushan Nagaraj4

Hi Aileen,

You are looking at JIRA 5.1 documentation. Refer to the latest version.

https://confluence.atlassian.com/display/JIRA/Defining+'Status'+Field+Values

Also, from the screenshot you have posted, you are currently in the Project Administration screen.

You need to be a system administrator to add statuses. Try this.

1. From your dashboard, click on the COG icon on the top right corner of the page and select Issues. (COG icon is located to the left of your profile picture on the top right corner of the dashboard)

2. Look for "Issue Attributes", "Statuses" and you will be able to add new statuses here