Lost Access to my trello boards

Question

Hello all,

Today, I have lost access to my Trello Boards - that I have used for about 6 years. Trying to log-on to my Trello I got sent in a loop asking me to sign in via Atlassian. It seems I have made a new account (using my same Gmail account).

Does anyone know how I can get access to my Boards that I used to access via Google.

Please help, I am somewhat desperate.

Teresa_vrpcoy · Answer

I also have the same exact issue and I can't open any case. It directs me back to the comunity help since my account is free. Is there something I can do about it to recover all the information?

Atlas Foulks · Answer

G'day Daniel!

I'm sorry to hear that you're having some trouble accessing your Trello account. Since this is an account issue, the best next step here would be to reach out to Trello support at https://support.atlassian.com/contact/. Once you've opened a case, we can take a look at your account and work on getting you back in ASAP.

Thanks for using Trello!