sumup wrong totals

Question

Hi there,

We use custom fields to record time and means consumption, say TEC-CONS (technical consultant), ANA-PROG (analyst programmer), PRO-MAN (project manager) and so on. The custom fields are of course number ones with two decimals. When SUMUP calculates large issue numbers  the totals are entirely wrong (some thousand man-days instead of 50-100 ones.

Can you help pls?

rgds

Benjamin_C__John__Decadis_AG_ · Answer

Hey Antonis Kyriazis,

we have a new version released V1.0.1, you can update your version, and in the sumup configuration you can choose non indexed value, to get the right values. This should work for you, if not please tell us.

Cheers

Benjamin

Αντώνης Κυριαζή1 · Answer

Vielen Dank.

Here they are:

--- Versions ---

JIRA v6.3.11

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* datafile (datafile:datafile:jar:1.3.3)
* hibernate (hibernate:hibernate:jar:2.1.8-atlassian)
* image4j (org.jclarion:image4j:jar:0.7)
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License Information for JIRA Plugins

JIRA Service Desk v2.1.1

The use of this plugin is subject to the terms of the Atlassian End User Agreement, unless other specified therein.

This plugin includes software developed by the Apache Software Foundation.

This plugin includes the following libraries covered by the GNU LGPL license:

* jStyleParser(3.0)

This plugin also includes code written by other third parties.

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-------------------

--- sumup ---

Version: 0.6.3 Vendor: CP Systems Add-on key: com.atlassian.cps.sumUp

sumUp-admin-editor.name

(sumUp-admin-editor)

sumUp-admin-editor.description

sumUp Web Resources

(sumUp-resources)

sumUp Admin Resources

(sumUpAdminResources)

applicationProperties

jsModule

(js-issue-navigator-module)

jsModule

(js-dashboard-module)

sumUp REST API

(sum-up-rest)

The sumUp REST API

SumUp-Plugin

(sumUp)

SumUp Admin

(jira-menu-item)

Link to SumUp ConfigurationPage

Active Objects service

(aoSumUp)

Component to access Active Objects functionality from the plugin

velocityTemplateRenderer

SumUpAOConfigAoModule

The module configuring the Active Objects service used by this plugin

sumUp REST API

(sum-up-rest-filter)

The sumUp REST API

----------------

--- screendump ---

image2015-2-23 10:19:12.png

Benjamin_C__John__Decadis_AG_ · Answer

Hey rgds,

can you make a non critical data-leaking screenshot? Are you using normal custom fields from type number field?
Can you tell me something about your enviroment? (JIRA version, database, SumUp version)

Cheers
Benjamin