The instructions we received from Atlassian only show how to do this on the data centre instance and is not applicable to us
Hi @Craig Macdonald
Welcome to the community!
In Cloud, all your products will be listed in the Atlassian Administration Console.
If you want to renew a product go to the Billing section.
Best regards
Sam
Thanks for the quick response. Would you by chance have any direct documentation on how to change a product key? The info we got from Atlassian support doesn't seem to match what we are seeing
Check this documentation Manage your subscription for Standard and Premium plans
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