Trello card loading super slowly when opened

Question

When opening any trello card it takes around 20 seconds to fully load the card once it becomes operable, meaning during that loading time nothing can be done, and the checklist is unavalable. This was not the case in any time in the past. It started happening this week. Cards are populated with a few pieces of info, no attachments, only a small checklist.

Augusto Lisboa · Answer

Hi!

We’ve noticed that other customers are facing similar issues, and we’re investigating! To better assist you, I would like to gather some more information:

* Which platform are you using Trello? (web or desktop, or both)
* Which version you have installed for your browser and/or Desktop app?
* When did you start experiencing this issue?
* Which OS you’re using (macOS, Windows, Linux, etc)?

Thank you for your cooperation and patience. We’re committed to resolving this as quickly as possible.

Teresa_DevSamurai · Answer

Hi @justas_bugailiskis

Sometimes, browser data can slow things down. Clearing your cache and cookies might help improve loading times.

Alternatively, there could be platform-wide issues. You can check Trello’s Status Page to see if any known problems are affecting the service: https://trello.status.atlassian.com/

If the problem persists, you should contact Trello Support directly here.