Run page link no longer works

Question

As of a recent update in Trello we are no longer possible to add a run page link in the description of our Trello cards. For example a link to open a specific programm with which we communicate for in production.

Before the text looked like this:

[Name customer](DynamicsNAV:+//Roltex/RunPage?Page=42&bookmark=35;JvrAAAAACLAQAzzAAAJ7/1YATwBSADIANAAxADEAMgA3)

But now this no longer works as a link, when put in manually 'add a link' we get an error that this is not a valid URL. However when pasted into the browser like chrome, the programm NAV opens easily.

Can somebody help us with this? We use this multiple times a day so it's time consuming not being able to use Trello now.

Thank you!

Mara (bitvoodoo ag) · Answer

Hi Kenny

I'm sorry to hear this did not resolve your issue. I am no Trello Employee, but I suggest you can contact them directly here: https://support.atlassian.com/contact/

Hopefully, they'll be able to solve this.

Best, 
Mara

KennyVanGompel · Answer

Hi @Mara (bitvoodoo ag)

I tried both Firefox and Chrome but they give the same result.

I've also done the test with adding http and https but none of them give a result either; google says this page does not exist, which is true, it should trigger a programm that opens up. However when I paste the text without http/https in my browser it works. I believe something must have changed in the editor from Trello why this is no longer working for us.

Are you a Trello employee and would you be able to maybe plan a Teams call in order to see what happens and maybe have a better insight?

Thanks in advance!

Kenny.

Mara (bitvoodoo ag) · Answer

Hi @KennyVanGompel !

Unfortunately, I currently do not have the option to test your problem myself, since I have no access to Dynamics NAV. However, have you tried using another Browser? Maybe it's a problem with the browser you're using.

If the problem persists, you could try adding the prefix "https://" to the URL - perhaps this solves the problem. Another idea is to shorten/change the URL (which might cause irritations within Trello) to a more simpler link via online services like TinyURL or Bitly.

Please let me know if this helped!
Mara