Error subscription

The Company

Filter project in ("BO PORTUGAL") AND (created > -15m OR updated > -15m) AND watcher != currentUser()

When we received by email the results of the filter subscription we obtain an error at the message. This is the error:

 

Issue Subscription

Filter: BO Portugal Creadas o actualizadas últimos 15min (1 issue) Subscriber: 8750

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in class com.atlassian.jira.issue.fields.layout.column.ColumnLayoutItemImpl threw exception java.lang.NullPointerException at templates/jira/issue/table/macros.vm[line 115, column 34] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.Foreach.performIteration(Foreach.java:393) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:316) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212) at org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:146) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:134) at com.atlassian.jira.web.component.AbstractWebComponent.asHtml(AbstractWebComponent.java:53) at com.atlassian.jira.web.component.IssueTableWebComponent$1.write(IssueTableWebComponent.java:182) at com.atlassian.jira.web.component.IssueTableWebComponent.asHtml(IssueTableWebComponent.java:109) at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:75) at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:58) at com.atlassian.jira.mail.SubscriptionMailQueueItem.getContextParams(SubscriptionMailQueueItem.java:338) at com.atlassian.jira.mail.SubscriptionMailQueueItem.sendSearchRequestEmail(SubscriptionMailQueueItem.java:174) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:153) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53) at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127) at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:41) at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52) at com.quisapps.jira.fieldsecurity.mail.JFSMailQueueImpl.sendBuffer(JFSMailQueueImpl.java:144) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:75) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:53) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:36) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:135) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: java.lang.NullPointerException at com.thed.zephyr.je.config.customfield.TeststepCFType.getValueFromIssue(TeststepCFType.java:99) at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:437) at com.atlassian.jira.issue.DocumentIssueImpl.getCustomFieldValue(DocumentIssueImpl.java:395) at com.atlassian.jira.issue.fields.CustomFieldImpl.getRendererCustomFieldValue(CustomFieldImpl.java:1020) at com.atlassian.jira.issue.fields.CustomFieldImpl.getColumnViewHtml(CustomFieldImpl.java:1014) at com.atlassian.jira.issue.fields.layout.column.ColumnLayoutItemImpl.getHtml(ColumnLayoutItemImpl.java:145) at sun.reflect.GeneratedMethodAccessor802.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.doInvoke(UberspectImpl.java:381) at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:370) at com.atlassian.velocity.htmlsafe.introspection.AnnotationBoxingMethod.invoke(AnnotationBoxingMethod.java:26) at com.atlassian.velocity.htmlsafe.introspection.UnboxingMethod.invoke(UnboxingMethod.java:30) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:270) ... 48 more Epic Link T Key Assignee Reporter Summary P Status Resolution Created Updated Links Security Jefe proyecto Presentación PV (inicial) Presentación PV (inicial). Labels Sprint Sub-Tasks Acceso Personas Provider access Tipology CIO CIO (Manager) Resolved Unidad IT Resp./Área Cost (€ / $) Σ Progress Time to SLA (1st Answer) Time to SLA (Estimation) Time to SLA (Resolution) Overdue Status (1st Answer) Overdue Status (Estimation) Overdue Status (Resolution) Business IT Zephyr Teststep Work Ratio Σ Time Spent   BOPT-6924 César Gutiérrez Ceballos Jose María Albandor Martínez Error al intentar descargar el PDF de un recibo de pago   Reopened This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved." style="border-radius: 3px;display:inline-block"> Reopened Unresolved 04/10/2016 22/02/2017   Concesionarias Vialivre       Release35       Proveedor_CGI, Proveedor_Indra MLFF Portugal Support & Maintenance: BO PORTUGAL Soporte                 BOPS - Resolución Defectos en Producción (Major) KPI-07B - 20d 4h 50m 47s

Nic Brough -Adaptavist-

There's something in the header data that can't be rendered correctly as html - perhaps a "special" character?

Do you have a working subscription email to compare it with, so you can see what should be there instead of that block of error?