How can I reactivated my organization who are desativated by innactive period?

Question

I had my organization, but I had a tragic in my life in these months ago. When I return use Jira, my organization was deleted by innactive period, I follow the steps to reactivate my organization, but, I need construct one organization again. How can I recover organization was deleted?

The organization name previously named: sanarielsen.atlassian.com

Trudy P Claspill · Answer

Hello Samuel,

If all the products that were in the organization were Free and have been deactivated, and the the grace period has expired, then your Organization also would have been deleted.

You will not be able to recover anything. You will have to create a new organization.

Samuel Henrique · Answer

Thanks Benjamin! Its was my first post in the community. Im so happy for the regards :)

Samuel Henrique · Answer

Ohh, thanks for the words, Trudy.

About answer, the problem is, when I enter in admin.atlassian.com . The system request me create a organization again, Its not problem? Because, per account free is just allowed have 1 organization? And If I can possible recover my previously organization, I not lose these access recovered?