JJUPIN license entry for Jira 5.0

Question

We purchased the JJUPIN plugin, but were sent a license string instead of a .lic file.  In Jira, there doesn't appear to be a way to enter a string.  When I click on plugins, JJUPIN, configure, then kepler licenses, it asks me to select a .lic file.  When I open the .lic files that already exist, it looks like they are encrypted.  I had already tried creating a .lic file and entering the string license key.  I sent an email to jira@kepler-rominfo.com on Tuesday but haven't heard back.  Am I missing something or do I need a .lic file?  Thanks!

Florin Manaila4 · Answer

Please make sure that JJupin is enabled during this operation.

An alternative would be to upgrade the Plugin Manager itself to a newer version which supports licensing directly (2.1+ if I remember correctly).

Steve Ryan · Answer

Thanks for the reply Florin.  I checked my inbox and I have no message from anyone @kepler-rominfo.com.  I also checked my spam folder and appriver and neither have any messages from you guys.  A colleague submitted a ticket to Atlassian though and was able to resolve it.  He mentioned that someone that was no longer with the company was still the primary contact or something like that.

Steve Ryan · Answer

In the licensing section above Kepler Licenses, no plugins appear in the drop down :-/.