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Field Linked Issue

keti burjanadze

Hi All

I need your help

Is it possible that the linked issue field on the Jira service desk should not fall into the hidden fields and appear as a fillable field and be mandatory?

Accepted answers

John Funk

Hi Keti,

I just had this same problem this week. And after checking with Atlassian, there is no way around the Linked Issues field being hidden on the Request Type forms. You can possibly do it by Automation based on the values on the form.

All comments

John Funk

Hi Keti,

keti burjanadze

Thanks John
Can you please tell me how to automate it, that I have no way to copy the value of another field in the linked Issue field?

John Funk

Here is an example of one I use.

keti burjanadze

Hi John

Thanks for your attention and advice.
What you suggest is known to me and I have done it many times, but in this case it will not solve my problem
I have another problem - I don't want a new request to be created unless the Linked issue field is filled in, which the reporter must indicate (for every new request, its meaning is different and only the reporter knows), but on the service request form, since I can't show this field, I can't make it necessary.

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