Prevent closed transition from updating resolution date

Question

In a Jira project , we have a workflow transition from Resolved to Closed.

During this status transition the resolution date is getting updated. However, we would like to preserve the date when the ticket was transitioned to Resolved.

I suspect we might be able to update the post functions for the transition to Closed to prevent the resolution date update possibly.

Kindly provide a best possible way to do that ?

Hemalatha Balamurugan_qdz9sd · Answer

Hi @Harshit Grover ,

The Resolution Date will be set when you update the Resolution field in your workflow transition. In your case, please remove the post function to update resolution field in your transition to closed status.

Hope this helps.

Thanks & Regards,

Hema

Manoj Kumar Gangwar · Answer

Hi @Harshit Grover

As far as I understand, a post function is currently applied to the closed transition to set the Resolution fields. You can remove that post function and use it on the Resolved transition to set the Resolution field.

On the Closed status, you can apply the below properties:
jira.issue.editable: Set to false to disable issue editing