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9/10 users and blocked from Adding in My Workspace

JasonDr

I'm at 9 out of 10 collaborators and it won't let me add a new user to my workspace.

Accepted answers

Brittany Joiner

@JasonDr It's showing 9/10 collaborators and not 9/10 WORKSPACE members right? Because collabs will include guests in other boards. If you've still only got 9 people across all your boards in that workspace, then there might be a bug. Let me know if that's the case and I can click a button to escalate this to support!

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Brittany Joiner

JasonDr

There is one board. 9 board members. No guests. The total people count is 9 across all methods of access. Please escalate to support. Thanks.

JasonDr

I'm mistaken. There was an area I had not been to before about workspace members not assigned to any board. I found the 10th person. Sorry about that! It is working correctly.

Brittany Joiner

@JasonDr glad to hear it! Feel free to accept this answer so folks looking around know this issue is resolved!

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