Hi Team,
While closing a Service request in portal level need to make comment field mandatory. But its showing optional in portal view.
I have tried to achieve this through script also but it worked on Ticket level not on portal level.
Also added a validator but it works only in ticket level only.
Transition: From IN progress to Resolved statues we have a request Closure transition In which we have screen in that we have to add a comment so that the field which needs to be mandatory in portal level but it shows as optional.
Any suggestions will be help full.
Thank you,
Naveen
