How to set up Application Links behind Proxy (Airlock)?

IELC Account (c

Im trying for hours to set up the functionality of Application Links between Confluence and Jira, but it doesen't work. We're using an application proxy called "Airlock", it uses Apache. The Confluence and Airlock servers are internal the Proxy is in the DMZ.

This is my Tomcat connector entry:

        <Connector port="8443" maxHttpHeaderSize="8192" SSLEnabled="true" minSpareThreads="25"    maxSpareThreads="75"
                   maxThreads="150" enableLookups="false" disableUploadTimeout="true"
                   acceptCount="100" scheme="https" secure="true" URIEncoding="UTF-8"
                   clientAuth="false" sslProtocol="TLS" useBodyEncodingForURI="true"
                   proxyName="test.confluence.ourserver.com" proxyPort="443"/>

When I try to search for a Confluence Page on JIRA I get this error:
Unable to gather information from the selected Confluence instance

When I try to search for a JIRA Issue on Confluence I get this error:

Received the following HTTP error code from the server:500 

 

I was trying to use the solution with the hosts entries on each server, but this didn't work either. Everything has been working except the "link" click on JIRA when I wanted to add the Confluence Page Link. Searching was fine on both sites, JIRA and Confluence.

Iw ould be very happy to get any help

 

Tiago Comasseto

Hi Branislav,

If your proxy is based on Apache, the instructions in this doc should be also applicable to your application. One thing that called my attention is that the Tomcat connector you're using is different than the one in our docs:

<Connector acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" port="8080" protocol="HTTP/1.1" redirectPort="8443" useBodyEncodingForURI="true"             scheme="https" proxyName="jira.atlassian.com" proxyPort="443" secure="true"/>

Additional to that, you may what to test the application link communication with this add-on: Applinks Diagnostics Plugin

I hope it helps.

Cheers