Using rest API how do i create a ticket in JIRA? What are the steps?

Question

Hi

Trying to use CURL to post the tickets into JIRA system.

I used GET which works fine but the POST seems to have issue

GET

curl -D- -u svaranasi.sv@gmail.com:testing123 -X GET -H "Content-Type: application/json" http://localhost:8080/rest/api/2/search?jql=assignee=Sandhya

POST

curl -D- -u svaranasi.sv@gmail.com:testing123 -X POST -H "Content-Type: application/json" --data { "fields": {"project":{ "key": "TEST" },"summary": "REST ye merry gentlemen.","description": " REST API","issuetype": {"name": "Bug" } }} http://10.1.132.48:8080/rest/api/2/issue/

Thanks

Sandhya

Ajit Dash · Answer

Hi Team,

Could you please share the undocumented REST API url for creation of jira issue.

The way it is available for the project creation:

POST /rest/project-templates/1.0/createshared/{0}

Similarly what is the undocumented REST API for the issue creation.

Note:  I have tried with the below option, getting 401. So looking for the alternate approach as described above for the project creation

curl -D- -u user:password -X POST -H "Content-Type: application/json" --data '{ "fields": {"project":{ "key": "JS" },"summary": "REST ye merry gentlemen.","description": " REST API","issuetype": {"name": "IT Help" } }}' http://localhost:8080/rest/api/2/issue/

Reference link for undocumented REST API:

https://community.atlassian.com/t5/Answers-Developer-Questions/Create-new-Project-via-REST-based-on-existing-Project/qaq-p/527104

Sandhya Varanas1 · Answer

Hi

Thank you!

The below command works fine.

curl -D- -u xyz@gmail.com:testing123 -X POST --data @/data.txt -H "Content-Type: application/json" http://a.b.c.d:8080/rest/api/2/issue/

data.txt

{ 
 "fields":{ 
 "project": {"key": "test"}, 
 "summary": "REST", 
 "description": "REST 2", 
 "issuetype": { "id": "3" } 
 } 
}

While trying to have JIRA as an output to logstash using logstash-output-jira plugin that uses jiralicious 0.2.2, I get the below error after starting logstash to create ticket. What is the best jiralicious version that could be used which has resolution for this kind of issue.

Please redirect me to right forum if needed.

Errno::ECONNREFUSED: Connection refused - Connection refused

initialize at org/jruby/ext/socket/RubyTCPSocket.java:126
 open at org/jruby/RubyIO.java:1177
 connect at /opt/logstash/vendor/jruby/lib/ruby/1.9/net/http.rb:763
 timeout at org/jruby/ext/timeout/Timeout.java:104
 connect at /opt/logstash/vendor/jruby/lib/ruby/1.9/net/http.rb:763
 do_start at /opt/logstash/vendor/jruby/lib/ruby/1.9/net/http.rb:756
 start at /opt/logstash/vendor/jruby/lib/ruby/1.9/net/http.rb:745
 request at /opt/logstash/vendor/jruby/lib/ruby/1.9/net/http.rb:1293
 perform at /opt/logstash/vendor/bundle/jruby/1.9/gems/httparty-0.11.0/lib/httparty/request.rb:92
 perform_request at /opt/logstash/vendor/bundle/jruby/1.9/gems/httparty-0.11.0/lib/httparty.rb:461
 post at /opt/logstash/vendor/bundle/jruby/1.9/gems/httparty-0.11.0/lib/httparty.rb:414
 request at /opt/logstash/vendor/bundle/jruby/1.9/gems/jiralicious-0.2.2/lib/jiralicious/session.rb:29
 login at /opt/logstash/vendor/bundle/jruby/1.9/gems/jiralicious-0.2.2/lib/jiralicious/cookie_session.rb:60
 before_request at /opt/logstash/vendor/bundle/jruby/1.9/gems/jiralicious-0.2.2/lib/jiralicious/cookie_session.rb:20
 request at /opt/logstash/vendor/bundle/jruby/1.9/gems/jiralicious-0.2.2/lib/jiralicious/session.rb:28
 fetch at /opt/logstash/vendor/bundle/jruby/1.9/gems/jiralicious-0.2.2/lib/jiralicious/base.rb:92
 create at /opt/logstash/vendor/bundle/jruby/1.9/gems/jiralicious-0.2.2/lib/jiralicious/issue.rb:96
 save at /opt/logstash/vendor/bundle/jruby/1.9/gems/jiralicious-0.2.2/lib/jiralicious/issue.rb:196
 receive at /opt/logstash/vendor/bundle/jruby/1.9/gems/logstash-output-jira-0.1.4/lib/logstash/outputs/jira.rb:99
 handle at /opt/logstash/lib/logstash/outputs/base.rb:88
 initialize at (eval):27
 call at org/jruby/RubyProc.java:271
 output at /opt/logstash/lib/logstash/pipeline.rb:279
 outputworker at /opt/logstash/lib/logstash/pipeline.rb:235
 start_outputs at /opt/logstash/lib/logstash/pipeline.rb:163

João Palharini · Answer

Hi Sandhya!

First, you'll have to make sure the Project mentioned in the curl command exists on the instance as well as the Issue Type. In a template Service Desk project at my local staging instance, the following command worked just fine:

curl -D- -u user:password -X POST -H "Content-Type: application/json" --data '{ "fields": {"project":{ "key": "JS" },"summary": "REST ye merry gentlemen.","description": " REST API","issuetype": {"name": "IT Help" } }}' http://localhost:8080/rest/api/2/issue/

Note that I surrounded the --data arguments with simple quotes as well.

If you are still unable to proceed, please specify the error message thrown out by JIRA.

--
Cheers!

Joao