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Just another file attachment does not work query

Ronny

Hi all,

I have read a number of posts similar to my query about "file attachment" but mine still does not work.

Basically I want to use confiform to create a jira ticket (this one work), and allow users to attach file in the ticket.

To make it a bit "challenging", a label will added in the ticket as per below :

IF there is an attachment

then produce label "Content"

IF there is no attachment

then add label "ContentNA"

-------------

I have added some screenshot to help understand my issue

Thank you

Accepted answers

Alex Medved _ConfiForms_

Hi @Ronny

Just have your ConfiForms IFTTT to create a JIra issue to have this configuration

Screenshot 2024-08-22 at 15.40.52.png

Alex

All comments

Alex Medved _ConfiForms_

Hi @Ronny

Just have your ConfiForms IFTTT to create a JIra issue to have this configuration

Screenshot 2024-08-22 at 15.40.52.png

Alex

Ronny

Hi Alex,

thanks for the reply.

Do you mean I need to remove the line from the "set" to "end"?

set($attachment1 = "[entry.fuDesc]")
  if($attachment1.isEmpty())
   "labels": ["NewRequest", "ContentNA"],
  else
   "labels": ["NewRequest", "Content"],
  end

If so, after I removed it and tried to send a form with attachment it comes up with the below error

Requested to https://<my jira URL>com/rest/api/2/issue//attachments has resulted in an error. Response code = 404 (method ='POST'). Response contents: 404null for uri: https://<my jira URL>.com/rest/api/2/issue//attachments

Alex Medved _ConfiForms_

Sorry to say, but you are overcomplicating things

You don’t need an extra IFTTT… All you needed to do is to add the ConfiForms Field to the one that you already have for creating an issue itself.
(And removing that IFTTT that you have for specifically put for the attachments)

Ronny

Thanks @Alex Medved _ConfiForms_

and nothing to apologise for.

I think I understood what you referring to.,

I have removed the extra IFTTT (attachment IFTTT) and added the "confi field" to the default "ticket creation IFTTT" as per below.

It worked!

ps: this was created by someone else, and I thought I tried my luck to fix it and thanks to you I made the form usable again

THank you

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