When installing JavaMelody the monitoring works but JIRA only shows symbols on screen

Question

I have attached a screenshot of my JIRA page.

jira_DEV_JavaMelody.png

Colm McGrath · Answer

I've seen that and disabled GZIP but mine seems to be the other way around. That user was having the issue on the monitoring side but I'm having it on the JIRA side.

David Di Blasio_f9zfaa · Answer

Hi Colm,

I found the following posts that suggest disabling gzip compression can workaround this issue.

https://answers.atlassian.com/questions/16878185

Try this out and let us know if this helps.

David Di Blasio | Atlassian Support