INFORMATION IS CROSS-REFERENCED BETWEEN TWO COMPANIES

Blanca Romagosa

 

I work in Trell wht two companies, in the beginning independent one of each other. Since a few days ago, when I put information in a card of company A, I receive in the email of company A, a notice of company B, as there has been movement in that card of company A. Both companies have been crossed, only for a specific card. It is as if, involuntarily, I had put a rule, but I don't know how I can solve it.

In fact, I shouldn't receive an email for a movement I have done myself, I only receive warning emails when other people use Trello, so that I can check their comments....

Could you help to solve it?  thanks a lot.

Austin_2b9z9h

Hey Blanca! Thanks for posting! This is an interesting case. Do you possibly have two separate accounts accessing the same board? This could explain why you're getting notifications for your actions. Click share above the board to see the list of board members. Are there two user IDs associated with you?

You can always go to https://id.atlassian.com/manage-profile/email to verify which email address you're logged in with. 

Hope this helps. If you still need assistance, please reply here with the board link. 
To get the board link: 

1. Go to Trello.com
2. Open the board
3. Copy the link displayed in the browser when viewing the board
4. Paste the board link here  

Thanks again for posting and welcome to the Atlassian community!