I transfered a board to a new account and cannot see it

Patrick Moeschen

I have a free Trello account and a work Trello account. I have followed the steps on moving the free board to the new standard paid workspace. I am admin. in both boards. When I log into my paid work account, the board is not there. I am sure I missed a step somewhere but I have not been able to find it. As soon as I add more than 10 collaborators, it won't let me edit any cards even though I am now paying. Any help is appreciated. Thanks!!

Gaurav Kataria

It could be that you have two workspaces associated with your work account, and you might have mistakenly transferred the board to a free workspace under your work account. You can check which workspace the board is in, by clicking on the Workspaces Tab on the Top-Left.