Saving card titles

steven ridenour

I use Trello extensively.  I’ve used Trello for quite some time and am now experiencing my first problem/issue.

Problem:  I cannot edit a card title.  Once the card with a title is established and I go back to change the title it always reverts to the original title.

I look forward to a prompt response.

 

Renato Fagaraz

Hi, Steven! Welcome to the Community!

This sounds a bit strange. Normally, if you see an edit you make rollback to a previous version, it either means that the change wasn't saved due to connectivity issues or that there was an update right after that changed the card's title. Would you mind if we explored those options a bit? 

• Connectivity:
  
  • Can you check if the description field of the cards behaves similarly to the title? Does it roll back as well?
  • Could you try changing the title of a card through a different device altogether? Maybe a mobile device you have available
  • Could you try the same on a different internet network? Possibly a mobile data plan?
• Automatic Update:
  • Do you know if you have any apps connected to your boards to help you manage them? Those could be 3rd party connected apps, Power-Ups or maybe even Trello's native Automation feature.
  • Could you find me one example of a card that's rolling back its title and provide me with a link/URL for that card? That will allow me to check on our backend if there is a history log for that change

Hopefully we can figure this out, let me know if you have any questions!