Behaviours on Customer Portal not working with Chrome

Question

Dear all,

since some time, my Customer Service Request page no longer working as expected under Chrome

we use a Behaviours script to fill some custom field depending on another one. But since some time, nothing append when selecting someone in main customfield, other ones are no onger updated:

there others custom fields that supposed to be updated, and nothing happens.

we are using Jira 9.12.5 and service management 5.12.5-REL-0002

When using Firefox or Edge, there is no problem.

Any clue ?

thank you in advance

Xavier

D X_kty21n · Answer

Dear @Adolfo Casari

thank you very much. We will proceed

regards,

Xavier

Adolfo Casari · Answer

@D XYou need to upgrade scriptrunner to latest version where that bug is fixed.

Ingo Volkhausen · Answer

Hi DX,

if I understand this correct, you have a custom Script running.

I would suggest to debug this to find out the exact reason, if this script is correct triggered a/o executed and where it fails.

See instructions here how to debug:

JavaScript debugging reference  |  Chrome DevTools  |  Chrome for Developers