Can't move cards around on the board or edit them

Osman Malik

Hi, a few of our end users are experiencing issues with the Trello Teams addin. It works fine on Windows and using the web version. The issue arises when using the Mac version of the Trello Teams addin. We can't move cards around on the board or edit them.

• The addin is already authorised for use by the administrator.
• We are signed into the addin using the Trello account (free).
• The addin works fine when you go directly to the Teams channel for Trello.
• The issue arises when you go directly to the Trello Teams app and use the cards assigned to me view then select all cards.
• Tested this on multiple MacBooks.
• All software up to date.
• Tried reinstalling the addin and Teams itself.

Seem like there is an issue with the addin itself. Has anyone else experienced this and know of a possible fix?

Renato Fagaraz

Hi, Osman! Welcome to the Community!

After some testing on our end, we were able to reproduce what you're seeing and have now opened up a new bug report that you can find right here: https://jira.atlassian.com/browse/TRELLO-595

 I have also added this post as an internal comment to this report so that way our engineering team can reference it and also use it to help align priority.

 As of right now, I don't have an ETA on when this fix will be released, as it depends on various factors such as the team’s backlog and the complexity of the bug itself. That being said, with the link I sent above, you should be able to watch this issue by clicking on Start watching this issue. 

If you have any additional questions, things you would like to make known about this bug, other concerns or feedback, please feel free to let me know!