JIRA Mail Handler publishes a comment to JIRA from email with technical information and the previous

Question

JIRA Mail Handler publishes a comment to JIRA from email with technical information and the previous response. How to comment only Response?

Tony Montana · Answer

Hi. It will be working if Email come once. But if Email suche type as RE: with two From: how it works?

Samuel Gatica _ServiceRocket_ · Answer

Hi @Tony Montana

Please check this similar post

Is there anyway to only include the reply part of emails to a comment?

Hope this helps.

Sam