Is there a way to prevent a user from acking all?
Hi @David Bidle ,According to the documentation you should be able to create a custom user role and then remove this permission from this role. Check it out here: https://support.atlassian.com/opsgenie/docs/learn-user-roles-and-permissions/Cheers,
Peter
Hi David,This is Mona here, happy to help As @Peter Van de Voorde correctly mentioned, to restrict users from Acknowledging all alerts via voice notification, you should create a custom user role and then remove "Acknowledge All" permission from it.
For more details, please refer to the below doc: https://support.atlassian.com/opsgenie/docs/learn-user-roles-and-permissions/This way, the user will not have permission to Acknowledge all alerts. That being said, we have raised this use case as a Feature request to our Engineering team and here's the Feature Request ticket for your reference:https://jira.atlassian.com/browse/OPSGENIE-2259Please feel free to add yourself as a watcher to this ticket and upvote it to get the latest updates. To learn more about our Feature Implementation policy, please refer to the below doc:https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.htmlThanks & Regards,Mona
Thank you for the suggested solution @Peter Van de Voorde
Thanks, I have set this up. Appreciate it.
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