Issue with Jira Plugin After Upgrading from Version 8 to 8.5

Sergej Kalva

 

 

Hello Atlassian Community,

I’m experiencing an issue with my Jira plugin after upgrading from version 8 to 8.5. When I move an issue without sub-tasks, everything works fine. However, when I try to move an issue that has sub-tasks, my plugin fails to load the script.

Here are some details:

• The plugin works perfectly for issues without sub-tasks.
• The problem occurs only when moving issues with sub-tasks.
• The script associated with the plugin does not load during the move operation.

How look my document with sub-task:

<html>

<head></head>

<body></body>

</html>

and without:

It`s full

 

Could this be related to the version upgrade? Any insights or solutions would be greatly appreciated.

Thank you!

John Price_q5a7ni

Hi Sergej -

Yes, this could easily be the problem. When upgrading Jira Data Center, you need to first verify that all plugins are compatible with the new Jira version. Is this a commercial plugin on Marketplace or is it something you wrote yourself? General steps for commercial ones:

• Check the version of the plugin in your instance.
• Go to Marketplace and read the documentation and/or version history to check compatibility.
• Upgrade the plugin if necessary.
• Contact the plugin vendor for support if needed.