How do I make a 3 week rotation where someone is on call 1x every 3 weeks?

mhowell

I have an event that requires someone on call but it only occurs on Wednesdays every 3 weeks for 3 different people. When I set the rotation type to 3 weeks, it populates weekly on Wednesday, and has the users set for 3 weeks in a row on Wednesdays. Is it possible to create an event that only occurs every 3 weeks?

My settings are:
3 on call users selected
rotation type: custom 3 weeks

restrict to time intervals turned on - set to Wednesday from 3pm to 11 pm.

Date to start: August 14th

Elelta D

Hey there!

Welcome to the community, good to have you with us  

I would recommend using the No-One  participant type to design you rotation. No-One which is the specific participant type. If a rotation has No-One participant, nobody is on-call for the time ranges that the no-one participant is configured to be on-call.

So you would add your users as shown in the image below then set the schedule to be weekly, this way week 1, user 1 is on call then no-one is on call for the next two weeks then User 2 is on call, then no-one for the next two weeks then user 3.

I recommend also using the time interval restriction so the schedule only applies to Wednesdays

 

Here is some more information on how to managed on call schedules

https://support.atlassian.com/opsgenie/docs/manage-on-call-schedules-and-rotations/

I hope this help you achieve your goal