Somehow the integration crowd and confluence got broken :( . I can crate new Users in confluence and even the authentication test for confluence in crowd is working, but when the user tries to log in to confluence he receives the message: The following error(s) occurred: * Sorry, your username and password are incorrect. Please try again. All users that where created before my coworker messed up the installation, can still log in, but only when the select the "remember me" checkbox after I activated the SSO. I don't know where to look for more errors and how to fix them. I noticed that new users are not added to the confluence table cwd_user, all users in ther can login. How can fix this?

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New Users can not login to crowd

Ben Williams8

Somehow the integration crowd and confluence got broken .

I can crate new Users in confluence and even the authentication test for confluence in crowd is working, but when the user tries to log in to confluence he receives the message:

The following error(s) occurred:

Sorry, your username and password are incorrect. Please try again.

All users that where created before my coworker messed up the installation, can still log in, but only when the select the "remember me" checkbox after I activated the SSO.

I don't know where to look for more errors and how to fix them.

I noticed that new users are not added to the confluence table cwd_user, all users in ther can login.

How can fix this?

Accepted answers

C.Faysal {CFcon}

check crowd info your confluence database and see if it matches with the crowd.properties file

SELECT * FROM cwd_directory_attribute;

All comments

Vishnukumar Vasudevan

What does atlassian-crowd.log says ?

Ben Williams8

The logfile says:

2013-01-28 18:17:16,377 http-8095-6 INFO [plugin.rest.filter.BasicApplicationAuthenticationFilter] Application 'confluence' failed authentication

I also tried to set the passwords in all crowd.properties to the same value and overwrote the password in the database. now it is a slightly different log entry:

2013-01-29 14:24:09,352 http-8095-1 INFO [plugin.rest.filter.BasicApplicationAuthenticationFilter] Application 'confluence' failed authentication

Jobin Kuruvilla [Adaptavist]

Looking at the error message in the logs, the "confluence" application registered in Crowd has a different password. Either rest the password or change it to the correct one in Confluence User directory settings.

C.Faysal {CFcon}

agree 100%

Ben Williams8

At which places do I have to reset password?

I don't want to miss a file or database entry.

C.Faysal {CFcon}

solution A (no restart needed)

your $Confluence_Install/confluence/WEB-INF/classes/crowd.properties should contain something like

application.name                        confluence
application.password                    &lt;passwd&gt;

take that passwd and use it to update your "confluence" application in crowd.

solution B (you will need to restart confluence)

in crowd go to your applications. select "confluence" and update the password there.

next step you will need to update the file i mentioned in solution A) and insert the new password there.

C.Faysal {CFcon}

check crowd info your confluence database and see if it matches with the crowd.properties file

SELECT * FROM cwd_directory_attribute;

C.Faysal {CFcon}

you're welcome. glad i could help

Ben Williams8

That was the location wher the old password was.

Now everythings works perfectly.

Thank you very much.

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