Remove ability to add a comment / attachment

IT Operations @ XLN

Hi

I need to be able to remove the ability for a comment and / or an attachment to be added to a closed / resolved issue when accessed through the customer portal.

I understand the ability to add a comment / attachment is controlled through the permissions scheme, however this doesn't distinguish between work flow statuses.

cheers

Josh

Udo Brand

Maybe you can use workflow properties. See here https://confluence.atlassian.com/display/JIRA/Workflow+properties

and also here

http://www.j-tricks.com/tutorials/permissions-based-on-workflow-status