Bulk import comments into Assets via CSV

Sam Thornton_vntjui

Hey all,

One of our teams wants to import devices into Assets to use as their main asset management system, but one of their requests was whether they can import comments as well through the CSV import.

I've given it a go using the same theory as with normal issues (Adding a header 'Comment' and then using the correct formatting), but I haven't had much success.

Is there any way I can do this import natively through Assets or through Scriptrunner, perhaps?

If not, the other way might be to create a text field and have free text notes (comments) be added there from the import, but this doesn't feel particularly clean to do.

I'm using Jira Service Management Data Center, currently on version 5.4.14 (and upgrading to the latest version later in the year).

Any help or advise is appreciated.

Thanks!

Marc -Devoteam-

Hi @Sam Thornton 

Assets don't contain Jira field related options.

Assets exist of object types, objects and attributes.

You would need a text area attribute and store the information in there.

Also note that there is no formatting availabe.