I would like to set up an automation to schedule and invite colleagues to a CAB meeting

Question

Pieter Botha_0wmwil · Answer

Hi @Fabian Lim

I have the set up for the second use case, will check the sending of mail option.

Thank you,

Pieter

Fabian Lim · Answer

Hi @Pieter Botha

Welcome to the community!

You will have to use an automation from a specific Jira Project. Once you decided on the project, create the following automation;

Trigger: Scheduled and determine when you want to send a notification

Action: Send email and add the corresponding recipients and content of the CAB meeting (video tutorial: https://youtu.be/ccWTIgdnQqE?si=547dvWqKoZMef4kb)

The other use case where this would be ideal is when a change ticket is in "Pending CAB approval" and then you trigger the invitation to the requestor of the ticket.  In this scenario you would add a JQL condition on the Trigger that says tickets must be in "Pending CAB approval".

Regards,

Fabian