Save for later Exception (Oops - an error has occured)

VIKRAM SINGARAVELAN_kh9w2z

We are having an issue on Confluence while click on "Save for later" option. This is an generic system error only appearing randomly but not for all the users. Sometimes back, it was appeared for me as well. Now, suddenly it works for me whereas users are unable to load the saved pages.

Issue is occurring on the following version [8.5.11] of Atlassian Confluence.

 

Oops - an error has occurred System Error

A system error has occurred — our apologies!

For immediate troubleshooting, consult our knowledge base for a solution.

If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system with the following information:

1) a description of your problem and what you were doing at the time it occurred

2) a copy of the error and system information found below

3) a copy of the application logs (if possible).

Your Confluence administrator can use the support request form to create a support ticket which will include this information.

We will respond as promptly as possible.

Thank you!

Return to site homepage…

Cause

Exception ID: b6519f0d-65f8-4b6f-b968-17d40f8de13a

 

Dave Rosenlund (Trundl)

Welcome to the community, @VIKRAM SINGARAVELAN  👋  I am sorry to hear about your troubles.

However, the community is comprised of Atlassian customers like you. It is a peer network of people who help each other out as able, when they have time. This is not Atlassian support, although sometimes the Atlassian support team answers questions here.

In this case, you should do as the error message suggest. Open a ticket with Atlassian support:

https://support.atlassian.com/

good luck, getting to the bottom of this,

-dave