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Automation rule that collects and posts bunch of tickets once a day?

Zoghayyer_ Omar

Is there a way to implement the following scenario?

Suppose I have multiple tickets in various statuses. If 5 of these tickets are moved to the "In Testing" status, I want an automation rule that posts them in a Slack channel only at 3 PM daily. (so track what tickets has moved to that status during the day, and only post them at 3pm)

Currently, I have set up an automation rule to post to the Slack channel immediately when a ticket is moved to "In Testing".

Accepted answers

Christopher Yen

Yes we have a similar automation but for SLA breaches.

You would create an automation rule like this,

Trigger: Scheduled time (Daily, 3 PM)

Then Lookup Issues: JQL of the issues you're looking for. I think something like this might work,

status changed to "In Testing" during (startOfDay(), endOfDay())

Then Send Slack Message

2024-07-16 12_59_52-Window.png

All comments

Christopher Yen

Yes we have a similar automation but for SLA breaches.

You would create an automation rule like this,

Trigger: Scheduled time (Daily, 3 PM)

Then Lookup Issues: JQL of the issues you're looking for. I think something like this might work,

status changed to "In Testing" during (startOfDay(), endOfDay())

Then Send Slack Message

2024-07-16 12_59_52-Window.png

Zoghayyer_ Omar

checking...

Zoghayyer_ Omar

im using CRON expressions but it only works if I manually trigger it (using the Run Rule) I also tried to use every 5 min, or every 1 hour. But none of them worked.

Christopher Yen

I'm not sure if the CRON expression is needed? unless this is the only option for scheduling in data center Jira

Try this JQL as a lookup issues action,

status changed to "Production Owner Review" during (startOfDay(), endOfDay())

2024-07-17 14_38_07-Window.png

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