PLEASE HELP

Question

Please help urgently - we are being billed monthly from Atlassian and I cannot find where to update our card details as the card being used will soon be deactivated.

The individual who used to manage the Atlassian account unfortunately is no longer with us.

Any help or communication needed urgently - otherwise payments will not go through which we cannot have happen.

Kristian Klima_gtcuat · Answer

Hi @Elixirr Digital

See my reply in this Community question

https://community.atlassian.com/t5/Confluence-questions/How-can-I-give-Atlassian-my-money/qaq-p/2749203

Rilwan Ahmed · Answer

Hi @Elixirr Digital ,

Welcome to the community !!

If you are not a Org admin, then contact Atlassian support directly in https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Deepanshu Natani · Answer

Hi,

Please go to https://admin.atlassian.com/billing and there you will be able to see an option to add/ update the payment method