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Automatically set the due date when I create the card - Problem

sandra_aleksic14

I have a problem when I create a card it automatically sets a due date on next day 2:00 AM. (If I create a card on Saturday, it sets a due date on Monday 2:00 AM)

This problem exists only on one board and there is no automation. Then when I want to change the due date I can put any day except Saturday and Sunday.

Does anyone have a similar problem? Thanks! Screenshot 2024-07-07 124958.png

Accepted answers

Alisson Sartor

Hello, Sandra!

Welcome to the community

Just to confirm my understanding, are you certain there is no automation at play? In Trello, when you create a card without automation, it does not automatically have a due date assigned. You must manually select the start and end times if you wish to set a due date.

You can check more information on due dates in the documentation below

https://support.atlassian.com/trello/docs/adding-dates-to-cards/

If you can give me more details, I can reproduce the issue on my test instance as well. Can you also confirm whether you are using the web or desktop version?

Kind regards,
Alisson
Trello Team

All comments

Alisson Sartor

Hello, Sandra!

Welcome to the community

sandra_aleksic14

Hello Alisson,

Yes you understood correctly there is no automation on this board. I have no problems on other boards, only this one.

As far as I've noticed, this problem occurred when I added the only automation to add a member when creating the card, and then I thought if there were settings somewhere for the working hours of the member, so it automatically switches the due date from the weekend to a working day, Friday or Monday, depending on which is closer. I disabled this automation but I still have the same problem.

I use desktop version.

Do you need any more information?

Alisson Sartor

Hello, Sandra!

Thanks for the details. This looks like some sort of bug. Is there any possibility for you to recreate this board and copy the lists and cards to see if the issue persists? You can check on the doc below to see how to copy

https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/

Kind regards,
Alisson
Trello Team

sandra_aleksic14

Hello Alisson,

I copied all lists to new board and everything works fine now.

Thank you!

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