I want to update Organization and Customer Details using service desk api.

Question

Hello Team,

I want to update Organization and Customer Details or custom fields using Jira ServiceDesk API. Does anybody have any Idea about this please reply with your thoughts on this chat.

Thanks.

Rick Westbrock · Answer

I am not aware of an API to modify the full name of a customer (although I have a use case for that myself). The Organization API does allow you to set custom properties but I don't think it supports modifying the organization name.