JIRA Upgrade v4.4 to v5.2 Plugin Issues

Neil Taylor

Hi Everyone -

I'm upgrading JIRA from 4.4 to 5.2 and am encountering some workflow errors in my test instance post upgrade. I believe it has to do maybe with JIRA Suite Utilities or JIRA Workflow Toolbox...maybe both... Anyone have any experience with this or know how to remedy the situation?

Thanks!

Neil

Error in JIRA when trying to transition the workflow:

Could not load validator class

Here is the error in the logs:

2013-07-23 20:45:15,100 http-bio-8080-exec-2 ERROR neiltaylor 1245x47x1 li5404 99.170.102.122 /secure/CommentAssignIssue.jspa [atlassian.jira.workflow.DefaultOSWorkflowConfigurator] Could not load class 'com.fca.jira.plugins.workflowToolbox.IfDoesNotMatchRegexpValidator'
java.lang.ClassNotFoundException: com.fca.jira.plugins.workflowToolbox.IfDoesNotMatchRegexpValidator
    at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1711)
    at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1556)
    at com.atlassian.core.util.ClassLoaderUtils.loadClass(ClassLoaderUtils.java:88)
    at com.atlassian.core.util.ClassLoaderUtils.loadClass(ClassLoaderUtils.java:50)
    at com.atlassian.jira.workflow.DefaultOSWorkflowConfigurator$LegacyJiraTypeResolver.loadObject(DefaultOSWorkflowConfigurator.java:162)
    at com.opensymphony.workflow.TypeResolver.getValidator(TypeResolver.java:123)
    at com.atlassian.jira.workflow.DefaultOSWorkflowConfigurator$JiraTypeResolverDelegator.getValidator(DefaultOSWorkflowConfigurator.java:148)  <+3>
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
    at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareMethodInterceptor.intercept(MultiTenantComponentFactoryImpl.java:230)
    at com.opensymphony.workflow.TypeResolver$$EnhancerByCGLIB$$51c7e294.getValidator(<generated>)
    at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1503)
    at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
    at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:564)
    at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:916)
    at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:871)
    at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:449)
    at com.atlassian.jira.web.action.issue.CommentAssignIssue.doExecute(CommentAssignIssue.java:196)  <+1> (ActionSupport.java:165)
    at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)  <+7> (DefaultInterceptorChain.java:39) (NestedInterceptorChain.java:31) (ChainedInterceptor.java:16) (DefaultInterceptorChain.java:35) (GenericDispatcher.java:221) (GenericDispatcher.java:150) (JiraWebworkActionDispatcher.java:153)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)  <+14> (ApplicationFilterChain.java:305) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)  <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)  <+20> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SiteMeshFilter.java:129) (SiteMeshFilter.java:77) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)  <+22> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SecurityFilter.java:234) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (TrustedApplicationsFilter.java:98) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (BaseLoginFilter.java:169) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:55) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)  <+13> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)  <+9> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (GzipFilter.java:80) (GzipFilter.java:51) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)  <+43> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (JWDSendRedirectFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (JiraStartupChecklistFilter.java:74) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (MultiTenantServletFilter.java:91) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (StandardWrapperValve.java:225) (StandardContextValve.java:123) (AuthenticatorBase.java:472) (StandardHostValve.java:168) (ErrorReportValve.java:98) (StandardEngineValve.java:118) (AccessLogValve.java:927) (CoyoteAdapter.java:407) (AbstractHttp11Processor.java:1001) (AbstractProtocol.java:585) (JIoEndpoint.java:312)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
2013-07-23 20:45:15,100 http-bio-8080-exec-2 ERROR neiltaylor 1245x47x1 li5404 99.170.102.122 /secure/CommentAssignIssue.jspa [atlassian.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 141 from workflow 443450 on issue 'NG-30873'
com.opensymphony.workflow.WorkflowException: Could not load validator class
    at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1508)
    at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
    at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:564)
    at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:916)
    at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:871)
    at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:449)
    at com.atlassian.jira.web.action.issue.CommentAssignIssue.doExecute(CommentAssignIssue.java:196)  <+1> (ActionSupport.java:165)
    at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)  <+7> (DefaultInterceptorChain.java:39) (NestedInterceptorChain.java:31) (ChainedInterceptor.java:16) (DefaultInterceptorChain.java:35) (GenericDispatcher.java:221) (GenericDispatcher.java:150) (JiraWebworkActionDispatcher.java:153)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)  <+14> (ApplicationFilterChain.java:305) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)  <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)  <+20> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SiteMeshFilter.java:129) (SiteMeshFilter.java:77) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)  <+22> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SecurityFilter.java:234) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (TrustedApplicationsFilter.java:98) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (BaseLoginFilter.java:169) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:55) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)  <+13> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)  <+9> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (GzipFilter.java:80) (GzipFilter.java:51) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
    at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)  <+43> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (JWDSendRedirectFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (JiraStartupChecklistFilter.java:74) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (MultiTenantServletFilter.java:91) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (StandardWrapperValve.java:225) (StandardContextValve.java:123) (AuthenticatorBase.java:472) (StandardHostValve.java:168) (ErrorReportValve.java:98) (StandardEngineValve.java:118) (AccessLogValve.java:927) (CoyoteAdapter.java:407) (AbstractHttp11Processor.java:1001) (AbstractProtocol.java:585) (JIoEndpoint.java:312)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)

LucasA

Neil,

We can't know for sure, since this plugin is not developed by Atlassian. However, it's worth check all the conditions, validators, pre-functions and post-functions for at least one workflow that is having problem. If you see any error on it, we will know for sure the problem is being caused by a deprecated class on the new Workflow Toolbox version.

If it works, you can try to modify the workflows via XML. Since you have many workflows, it will still require a lot of work, but it will be faster than editing via UI.

Best regards,
Lucas Timm