Is it possible to add short link to Jira Customer satisfaction

Question

Hi community, Is it possible to add short link to jira built-in customer satisfaction question? So it would retrieve a clickable link with short name link 'Survey' and the link would take a user to a 3rd party survey tool for more detialed feedback. I tried html but it shows not expected result, like this: Survey and jira mark-up [survey|MY_LINK] but also with no luck. Any ideas, if this is possible? Thanks!

Niktia Kupchin · Answer

Hi @Dan Breyen

Thanks! I'm aware of this and my question is more about the possibility to include a short link in the body of Cust Sat question/message.

Dan Breyen · Answer

Hi @Niktia Kupchin welcome to the community.  Currently there is not a way to have a custom survey for Cust Sat.  There are several Jira suggestions submitted on Atlassian's Jira site including JSDCLOUD-4686.

I would suggest voting for and watching them for future updates.

Hope that helps.