How can we access restricted pages with the Confluence admin account?

Question

This is to handle cases where the staff having access to the restricted pages have left the company and we need to grant access to the replacement staff.

Illa shiza · Answer

If you have access to the space, adjust permissions in Space Settings > Permissions > Restricted pages to grant yourself access. If access is blocked, use Admin Settings > General Configuration > Space permissions to recover access, then proceed with granting permissions on restricted pages.

Rilwan Ahmed · Answer

Hi @GIC JIRA / Confluence Support Team ,

* If you have space access, then go to space settings --> Permissions --> Restricted pages. Here you  can view list of all restricted pages and grant access to yourself and then go to page restrictions and add required users.
* If your access to the space itself is blocked, then go to admin settings --> General configuration --> Space permissions. Search for the required space key or name and click on Recover. This will grant you access to the restricted space and then do the step 1.

Ezgi Bayındır · Answer

Hey @GIC JIRA / Confluence Support Team ,

If you have scriptrunner similar add on for helping you swtich user, you can use that and log in as that X user.  Then you can access that particular user and change restrictions. This way is not the best one because of the confidentiality but hope helps